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return policy

GENEVA Hair Studio stands behind every product that we sell.  If you feel that a product you have purchased does not perform to your expectations, we will gladly return or exchange it for you within thirty (30) days of  the purchase date to the original tender.  

We appreciate the opportunity to show you how to make the product work to your expectations through complete client education.  If you feel you are having trouble getting a specific beauty product to work for you or if you have questions on its uses, please let us know.  We will be glad to offer you an additional complimentary demonstration on how to use your product.   

Regarding hot tools such as FHI Heat, the client must register their tool with the manufacturer immediately after purchase date in order to maintain coverage on defective items.